Ladies. Pls understand the consequences and possibility of loss & damage when shipping. Of course the damage is never on purpose & it's usually a luck thing to get the items in perfect condition. Nevertheless, here's how u fix your broken eye palette if yours happen to be damaged during shipping. And for the alcohol part, it means chemicals not alcohol as in alcohol u know;) In case it's hard for u to find alcohol, use water instead, pat it down and leave or bake it to dry. It won't discolour the eyeshadow in anyway. And as for the dime, substitute it with 10cent or 5cent, I apologize for any inconvenience but do read Art Scarf's terms & conditions properly before placing your orders.